Last updated: 04 Aug 2015

This Privacy Policy explains how ACWC INTERNATIONAL TRADING PTY. LTD. (ABN 76 607 456 815) (“ACWC”, “we”, “us”, or “our”) collects, uses, discloses and protects personal information when you visit our website [insert website URL] (the “Site”) or when you otherwise interact with us online.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

ACWC INTERNATIONAL TRADING PTY. LTD. is engaged in the supply and trading of fiber, fabric, and fabric pre-cuts and kits, with door-to-door logistics solutions including ocean freight, air freight, and inland trucking. ACWC INTERNATIONAL TRADING PTY. LTD. has been in business since 04 Aug 2015. This Privacy Policy applies to information we collect through our website and related online services.

If you have any questions about this policy, you can contact us at:

– Email: [support@acwcinternationaltrading.com.au
– Address: Suite 308b/3 Rider Blvd, Rhodes NSW 2138
– Phone: 02 7813 2068

2. Information We Collect

We may collect the following types of information:

Information you provide directly to us
– Contact details (name, company name, job title, email address, phone number)
– Postal address and delivery details
– Inquiry or order details (product interests, quantities, shipping preferences)
– Content of messages you send via contact forms, quotation requests, or email
– Subscription preferences (for example, newsletter sign-ups)

Technical and usage information (collected automatically)
– IP address, browser type and version, device type, operating system
– Pages viewed, links clicked, time and date of visits, referring URLs
– Approximate location based on IP address

Cookies and similar technologies
– Cookies, web beacons, and similar tools that help us understand how our Site is used and that allow us to improve functionality and performance.

We do not intentionally collect sensitive personal data (such as information about health, religion, political opinions, etc.) through the Site.

3. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and operate our services
– Responding to your inquiries and requests
– Preparing and managing quotations, orders, and contracts
– Coordinating logistics, door-to-door deliveries, and customer support

To improve our Site and services
– Analyzing usage and performance of the Site
– Maintaining security and preventing fraud or abuse
– Enhancing user experience and optimizing content

For communication and marketing
– Sending you information about our products, services, promotions, events, or industry updates, where permitted by law
– Managing your marketing preferences and opt-outs

For legal and compliance purposes
– Complying with applicable laws and regulations
– Responding to legal requests and protecting our legal rights, privacy, safety, and property, and those of our customers and partners

Where required by law, we rely on one or more of the following legal bases to process your information: your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests (such as operating and improving our business and services).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

– Enable core Site functions
– Remember your preferences (such as language or region)
– Understand how visitors use our Site and which pages are most popular
– Improve Site performance and security

You can usually configure your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly if you disable cookies.

For more detailed information, please refer to our Cookie Policy (if you have a separate one; otherwise, you can remove this sentence).

5. How We Share Your Information

We may share your information with:

Service providers and partners
Third-party companies that help us operate our business, such as:
– Hosting and IT service providers
– Analytics providers
– Logistics, shipping, and freight partners
– Professional advisors (for example, legal, accounting)

These third parties are authorized to use your personal information only as necessary to provide services to us and are required to protect it appropriately.

Business transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

Legal and safety requirements
We may disclose information if required to do so by law or if we believe in good faith that such action is necessary to:
– Comply with a legal obligation or request from authorities
– Protect and defend our rights or property
– Prevent or investigate possible wrongdoing in connection with the Site or our services
– Protect the personal safety of users or the public

We do not sell your personal information.

6. International Data Transfers

Because ACWC International Trading works with customers and partners worldwide, your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country.

Where required by applicable law, we will take appropriate measures to ensure that your personal information remains protected, for example by using contractual safeguards.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

– Provide our services and maintain business records
– Comply with legal, tax, and regulatory requirements
– Resolve disputes and enforce agreements

When we no longer need the information for these purposes, we will delete or anonymize it, unless a longer retention period is required or permitted by law.

8. How We Protect Your Information

We use reasonable technical and organizational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information:

– Right to access the personal information we hold about you
– Right to request correction of inaccurate or incomplete information
– Right to request deletion of your information
– Right to object to or restrict certain processing
– Right to withdraw consent where processing is based on your consent
– Right to data portability (to receive your data in a structured, commonly used format)

To exercise any of these rights, please contact us using the details provided in Section 1. We may need to verify your identity before responding to your request and may not be able to fully comply with requests where this would conflict with legal obligations.

10. Third-Party Websites

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our Site and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete the information where required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us at:

– Email: [support@acwcinternationaltrading.com.au]
– Address: Suite 308b/3 Rider Blvd, Rhodes NSW 2138
– Phone: 02 7813 2068